Gist Profile, Top Features, User Reviews


Gist is one of the most comprehensive communication and lead management patform for business that offers CRM, Email Marketing, Communication and a number of other features.

Gist Company Details

Co Name: ConvertFox Global, Inc.
Employees: 1-10
HQ: Delaware, United States
Est Year: 2020

What is Gist ?

Gist is a cloud-based help desk & communication software that enables small to large businesses to handle customer inquiries and improve lead communication. It offers comprehensive CRM, email marketing, marketing automation, a knowledge base, and a number of other features.

The use of different tags in Gist enables marketing teams to highlight particular messages from client interactions. Users can ask team members for input on client inquiries and send internal notes to the team, enhancing communication between organizational divisions.

Additionally, it provides mobile applications for Android and iOS devices that enable users to reply to customer inquiries and modify the open, snoozed, or closed status of chats.

Gist makes it simple to integrate a variety of third-party programs, like Google Calendar, WooCommerce, Stripe, Zapier, and more. Support is provided by email, manuals, and other online tools.

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Gist Demo & Screenshots

Gist Top Features

Multiple tools under one roof
Gist Chat Window
Outbound Messages
Forms and Popup builder
Events Tracker
Chatbot builder
Email marketing & templates
Drip email campaigns
Automated workflow
Comprehensive CRM solution

Gist Company Profile

The Gist company was founded in 2016. Gist provides companies with an email marketing and helpdesk solution. Through the software, users can interact and connect with website visitors, write tutorial articles to inform visitors about their goods and services and gather consumer feedback regarding the value of their lessons. It enables users to route leads to sales representatives and give clients tailored emails.
Est. Year: 2020
Employees: 1-10
HQ: Delaware, United States
No data was found

Gist Pricing

Gist offers different packages based on the tools and software you need. They have divided the packages into Support, Marketing, and All-in-one solution.

No data was found

Gist Competitor Price Comparison

Quick price comparison with the related products to help to make a better decision.

Product NameFree PlanMin PriceMax PriceSJ SCORE
Gist Yes$19/Month$128/Month92
Close CRMNo$25/Month$129/Month92.5
Zoho CRMYes$14/Month$40/Month92.75
Salesforce CRMYes$25 User/Month$300 User/Month92

Gist Details

Gist offers a number of handy features to manage all communication, lead management and marketing-related activities from a single platform.

Let's have a look at some of the important tools that the platform has to offer.

Gist Email Marketing

Gist offers a comprehensive email marketing solution for businesses for better conversion. It comes with amazing email templates so that you are able to send out professional-looking emails to your leads.

The platform gives you an email automation option and drip campaign builder so that you can send a series of emails to all new leads to make them understand your product or services better.

You can also schedule emails for specific dates and times to make sure that your email reaches your lead at the right time.

Personalize Emails

Gist gives you the option to personalize emails based on the contact data from CRM to make sure that you have a much better conversion.

Gist Email Marketing

Visitor Chat Window

Visitors will use the Gist chat window installed on your company's website to communicate with chat agents. This window can be personalized with the colors, logo, and position that relate to your business.

The window has a generally smooth, contemporary appearance and offers a wide range of adjustments, making it simple for you to effortlessly include it into the design of your website.

You can clear all the questions your potential customers might have to convert them to paying customers.

If your team is offline, Gist has the option to automate the communication process so that you never miss a lead.

Gist Chat Option

Outbound Messages

Gist offers the option to run marketing campaigns in addition to chat through email and the chat widget. Segments of users can receive these notifications for a variety of reasons.

You could, for instance, send out a monthly email newsletter to the most regular customers or use chat to let website users know when a new feature is going live.

Forms and Popups

The purpose of forms and popups is to engage and collect visitor leads through the use of attractive windows that appear on a website.

For instance, this tool may also be set up to open a pop-up window after a visitor has been on the site for 20 seconds and request their email.

Overall, this function is really helpful for generating leads and is a little different from what most other live chat competitors offer.

Gist Form Builder

Events Tracker

Event tracking is a marketing tool that aids companies in comprehending how users engage and use their websites. Customers can use this tool, which is largely exclusive to Gist, to figure out which areas of their websites are receiving the most attention.

Gist Events Tracker


When customer service agents are not available, software programs known as chatbots can communicate with website visitors.

Bots can be designed to carry out straightforward tasks, such as requesting visitors' names and email addresses, or they can be more sophisticated and have whole conversations.

Gist Chatbot

Additional Features of Gist

Gist customers can set up public agent profiles so that others can schedule meetings, look up contact information, and chat. To avoid exchanging emails, chat agents can integrate Google Calendar, enabling visitors and leads to scheduled appointments.

Additionally, visitors can be immediately invited to events via the chat widget. Customers can upload their critical contact lists right into the Gist interface if they are switching from another program or have them saved as CSV files. 

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Frequently Asked Questions

Q1. What is Gist?
Gist is a comprehensive marketing and communication platform that comes with multiple tools under one roof. From CRM solution to email marketing, get everything at one place.
Q2. Is Gist Free?
Gist offers a completely free plan with limited features along with paid plans.
Q3, Is Gist an Email Marketing Software?
Email Marketing is one of many solutions that Gist has to offer. It comes with a comprehensive email marketing solution with automation, drip email campaign builder and more.
Q4. Does Gist Offer Ready Email Templates?
Yes, Gist offers you ready email templates along with drag and drop email campaign builder.
Q5. What Kind of Communication Tools Does Gist Offer?
Gist offers a number of different communication software such as Chatbot, Live Chat, Outbound messages, email marketing, and more.
Q6. Does Gist Offer CRM Solution?
Yes, Gist offers comprehensive CRM software to manage your leads.

Top Gist Alternatives & Competitors

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Mailjet is an email marketing solution that offers the option to design professional-looking email campaigns. It comes with ready-design templates and an easy campaign builder. Mailjet is a midmarket solution that offers just enough functionality to be practical but not enough to set it apart. It cannot compete with the market leaders due to its...

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MailerLite is an email marketing solution built on the cloud. Email automation, subscriber list management, campaign reporting, and outcome monitoring are important aspects. With the aid of the solution, users can create newsletter-style email campaigns. By including text, images, videos, and social network links, users using drag-and-drop editors can design and create content. Create and...

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