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Salesforce CRM

Best Salesforce CRM Alternatives (2023): User Reviews, pricing

One of the biggest names among CRM software, Salesforce can help you generate more leads.

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Pricing Details

Salesforce CRM Company Details

Co Name: Salesforce.com, inc.
Employees: 10001+
HQ: United States
Est Year: 1999
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What is Salesforce CRM?

If you are looking for the best Salesforce CRM alternatives, we have listed some popular CRM software that you can use for your business.

Salesforce is a cloud-based Customer relationship management solution (CRM) that will help you to manage your business from a single platform. You can even manage your business through your mobile phone using the Salesforce CRM software. Over 150,000 companies are already using Salesforce.

CRM not just simply helps a company to manage its customer relations, but also helps in increasing overall productivity and data management. 

A name that has made a big name for itself in the global CRM software market, and one that has become a favorite among its users, Salesforce occupies around 20% of the market share. 

At the same time, there are multiple quality alternatives that might be cost-effective. Let’s have a look at the options.

Pros & Cons of Salesforce CRM

Pros
  • Automate important processes
  • Manage your sales pipeline easily
  • Manage it from any device
  • Better engagement with customers
  • Handy marketing solutions
Cons
  • Not the most cost-effective solution
  • Learning curve for newbies
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Ease of Use
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Features
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Value For Money
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Support
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Top Salesforce CRM Alternatives & Competitors

onepagecrm-logo

OnePageCRM

93.25%

SJ SCORE

Free Version

No

Minimum Price

$9.95/Month

Maximum Price

$19.95/Month

OnePageCRM is the only action-focused Customer Relationship Management (CRM) system in the world. Used by small businesses in almost 80 countries, this simple CRM lets you take full control of your sales process. OnePageCRM is famous for its unique Action Stream feature. In the Action Stream, all contacts in your database have actions (i.e. tasks...

  • Very simple to use (no training required)
  • Affordable pricing (incl. 21-day free trial)
  • Action Stream and other unique features
  • Email management (mass email communication, email templates, email opens tracking)
  • Multiple automation features
  • No free version
  • Not suitable for large enterprises 
Ease of Use
94%
Features Score
92%
Value for Money
94%
Support Score
93%
zoho-crm-logo

Zoho CRM

92.75%

SJ SCORE

Free Version

Yes

Minimum Price

$14/Month

Maximum Price

$40/Month

Zoho CRM is one of the leading CRM software that you can use to improve your customer relationships and manage your business. Zoho gives you the option to customize the CRM interface as per the demand of your business without any coding. With Zoho CRM, you can reach customers through various channels such as telephone,...

  • Filters hot leads and cold leads for better lead conversion
  • Real-time data and insights for analysis
  • Process automation
  • Automated chatbot
  • Supports plenty of plugins to make the platform more powerful
  • Easy-to-use user-interface
  • Efficient contact and task management
  • The dashboard works slow
  • Mobile version of Zoho CRM does not support all the features
  • Customization features are limited
Ease of Use
90%
Features Score
94%
Value for Money
92%
Support Score
92%
Bitrix24-Logo

Bitrix24

92%

SJ SCORE

Free Version

Yes

Minimum Price

$49/Month

Maximum Price

$199/Month

Top Bitrix24 alternatives that you can use to manage your business from a single platform. Among the popular CRM software, Bitrix24 is used by millions of businesses from across the world. Bitrix24 offers a number of sales and marketing automation tools and makes it easier for the business to manage its processes. Bitrix 24’s CRM offers a wide...

  • Bitrix24 offers a completely free plan with most of the features.
  • Bitrix24 offers a mobile app.
  • Number of third-party integrations.
  • Comprehensive workflow management.
  • Features like instant messaging & collaboration.
  • The interface is a bit old and confusing. 
  • The free version gives a “Bitrix24” reference at the bottom of email. 
  • CRM lacks an accounting feature.
Ease of Use
92%
Features Score
94%
Value for Money
94%
Support Score
92%
Pipedrive-Logo

Pipedrive

93%

SJ SCORE

Free Version

No

Minimum Price

$9.90/Month

Maximum Price

$59.90/Month

Pipedrive is a leading CRM solution that can help you to manage your sales process and grow your revenue. It offers a wide range of features and integrations that can be tailored to your specific needs. One of the things that set Pipedrive apart from other CRMs is its visual pipeline interface, which makes it...

  • Easy to use interface
  • Improves critical sales procedures
  • Process automation
  • Team management
  • Email campaigns and communications
  • Perfect API for extracting meaningful data
  • Organizes all the sales activities
  • Readily monitors each transaction and account
  • Maintaining email on the mobile app is challenging
  • Tracking ability of pending activities is poor
  • Few of the supported integrations are not up to the mark
Ease of Use
92%
Features Score
94%
Value for Money
94%
Support Score
92%
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Salesforce CRM Competitor Price Comparison

Quick price comparison with the related products to help to make a better decision.

Product NameFree PlanMin PriceMax PriceSJ SCORE
OnePageCRMNo$9.95/Month$19.95/Month93.25
Zoho CRMYes$14/Month$40/Month92.75
Bitrix24Yes$49/Month$199/Month92
Salesforce CRMYes$25 User/Month$300 User/Month92
PipedriveNo$9.90/Month$59.90/Month93

Frequently Asked Questions

01. What is Salesforce? Salesforce is a cloud-based Customer relationship management solution (CRM) that will help you to manage your business from a single platform. You can even manage your business through your mobile phone using the Salesforce CRM software.
02. What Can You Do With Salesforce CRM? You can manage your business using Salesforce CRM. The end-to-end solution offered by Salesforce makes it a complete solution for small businesses as well as big enterprises. It helps in managing your contacts, lead generation, lead management, and marketing solutions. The Salesforce collaboration platform helps you to collaborate with your team and manage all the tasks related to your business from a single platform.
03. What are The Top products of Salesforce? Salesforce offers you multiple products to help you manage your business such as Sales Cloud Solution (Manage your sales process using the Salesforce cloud solution. Close more leads, manage your pipeline, manage your customer information in one place.) Service Cloud Solution (With the Salesforce service cloud platform you can manage all the queries of your customers quickly. You can create communities and offer self-help service making the entire process smooth and quick.) Marketing Cloud Solution (Make your entire marketing process smooth and simple to manage. You can use cross platforms and solutions such as email, social media, mobile to manage your marketing process)
04. Is Salesforce Free to Use? Yes, but only for non-profit businesses. However, you get 30-day free trial to use the platform before you go for a paid plan.
05. What Are The Best Alternatives of Salesforce? There are some big names in the CRM industry such as HubSpot, ZOHO, and many others that offer similar services to manage a business.
Q6. What Are Top Salesforce Alternatives? You can use CRM platforms like HubSpot, Pipedrive, or monday.com if you are looking for a quality Salesforce alternative.

Salesforce CRM Demo & Screenshots

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