crm
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Best CRM Software 2023

A comprehensive collection of top CRM software that you may use for your business to manage sales pipeline, manage customer contact and increase overall revenue.

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Solution used by over 150,000 businesses

Manage your business from a single dashboard. Grow your project & revenue with ease.

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Gist

92%

SJ SCORE

Free Version
Yes
Minimum Price
$19/Month
Maximum Price
$128/Month

Gist is an all-in-one type of marketing and communication software that you can use to manage your leads and communicate with them effectively. It comes with a comprehensive CRM solution that is linked to all other tools such as the marketing tool so that you can personalize the overall conversation through various channels based on the information in the database. From automated workflows to chatbot builders, you have everything under one roof.

Pros
  • Live Chat & communication system
  • Knowledge Marketing
  • Email Marketing features
  • Autoresponders and broadcast emails
  • Comprehensive CRM features
  • Lead management & conversion
Cons
  • Learning Curve
  • Lack of webhooks depending on plans
  • Lacks documentation
Gist Rating:
User satisfaction, usability, top features and other rating for Gist
Ease of Use
0%
Features
0%
Value for Money
0%
Support
0%
Close-CRM-Logo

Close CRM

92.5%

SJ SCORE

Free Version
No
Minimum Price
$25/Month
Maximum Price
$129/Month

Close CRM is an inside sales CRMs fit for startups and small and medium-sized enterprises. The platform is suitable for sales leaders and operations. The USP of Close CRM lies in its power, fast speed and simplicity.

Pros
  • Automated email sequences 
  • Easy to import leads 
  • History of interaction with customers
  • Good integration with the email system
  • Smart views for custom filtering and lead sorting
Cons
  • Low-quality call audio 
  • Lacks customization option
Close CRM Rating:
User satisfaction, usability, top features and other rating for Close CRM
Ease of Use
0%
Features
0%
Value for Money
0%
Support
0%
EngageBay-Logo

EngageBay

92.5%

SJ SCORE

Free Version
Yes
Minimum Price
$12.74
Maximum Price
84.99

EngageBay is a CRM that offers you a single solution for all your marketing, sales and support needs. If you are looking for a HubSpot alternative for small and medium businesses, you should try EngageBay.

Pros
  • Task and project collaboration 
  • Quick and easy to use
  • Supports email automation 
  • Rich functionality 
  • Supports integration with many CMS
Cons
  • Limited landing page templates
  • Lacks customer management timelines
EngageBay Rating:
User satisfaction, usability, top features and other rating for EngageBay
Ease of Use
0%
Features
0%
Value for Money
0%
Support
0%
onepagecrm-logo

OnePageCRM

93.25%

SJ SCORE

Free Version
No
Minimum Price
$9.95/Month
Maximum Price
$19.95/Month

OnePageCRM is the only action-focused Customer Relationship Management (CRM) system in the world. Used by small businesses in almost 80 countries, this simple CRM lets you take full control of your sales process. OnePageCRM has all important CRM features: contact management, sales automation, deal management, multiple sales pipelines, and more.

Pros
  • Very simple to use (no training required)
  • Affordable pricing (incl. 21-day free trial)
  • Action Stream and other unique features
  • Email management (mass email communication, email templates, email opens tracking)
  • Multiple automation features
Cons
  • No free version
  • Not suitable for large enterprises 
OnePageCRM Rating:
User satisfaction, usability, top features and other rating for OnePageCRM
Ease of Use
0%
Features
0%
Value for Money
0%
Support
0%
zoho-crm-logo

Zoho CRM

92.75%

SJ SCORE

Free Version
Yes
Minimum Price
$14/Month
Maximum Price
$40/Month

Zoho CRM is one of the leading solutions when it comes to CRM software. It offers a completely free plan to get started and you can add 3 users to the free plan. The software offers a number of tools and features to improve customer relationships & your overall revenue. It comes with a number of custom automation to make your team more productive.

Pros
  • Filters hot leads and cold leads for better lead conversion
  • Real-time data and insights for analysis
  • Process automation
  • Automated chatbot
  • Supports plenty of plugins to make the platform more powerful
  • Easy-to-use user-interface
  • Efficient contact and task management
Cons
  • The dashboard works slow
  • Mobile version of Zoho CRM does not support all the features
  • Customization features are limited
Zoho CRM Rating:
User satisfaction, usability, top features and other rating for Zoho CRM
Ease of Use
0%
Features
0%
Value for Money
0%
Support
0%
Bitrix24-Logo

Bitrix24

92%

SJ SCORE

Free Version
Yes
Minimum Price
$49/Month
Maximum Price
$199/Month

Bitrix24 is a complete CRM solution for businesses to manage all the core processes and optimize them for better conversion. You can automate a number of important processes such as the marketing process, and customer service process to make sure that your team is highly productive.

Pros
  • Bitrix24 offers a completely free plan with most of the features.
  • Bitrix24 offers a mobile app.
  • Number of third-party integrations.
  • Comprehensive workflow management.
  • Features like instant messaging & collaboration.
Cons
  • The interface is a bit old and confusing. 
  • The free version gives a “Bitrix24” reference at the bottom of email. 
  • CRM lacks an accounting feature.
Bitrix24 Rating:
User satisfaction, usability, top features and other rating for Bitrix24
Ease of Use
0%
Features
0%
Value for Money
0%
Support
0%
salesforce-Logo

Salesforce CRM

92%

SJ SCORE

Free Version
Yes
Minimum Price
$25 User/Month
Maximum Price
$300 User/Month

Salesforce is one of the most popular CRM services with over 20% market share. You can use the platform to manage your business, collaborate with your team, and share files through their secure cloud service. You can automate your regular processes using the Salesforce tools to make free time for your team. Over 150,000 small and big companies are already using Salesforce services to manage their business.

Pros
  • Automate important processes
  • Manage your sales pipeline easily
  • Manage it from any device
  • Better engagement with customers
  • Handy marketing solutions
Cons
  • Not the most cost-effective solution
  • Learning curve for newbies
Salesforce CRM Rating:
User satisfaction, usability, top features and other rating for Salesforce CRM
Ease of Use
0%
Features
0%
Value for Money
0%
Support
0%
Pipedrive-Logo

Pipedrive

93%

SJ SCORE

Free Version
No
Minimum Price
$9.90/Month
Maximum Price
$59.90/Month

Pipedrive is a leading CRM solution that can help you to manage your sales process and grow your revenue. It offers a wide range of features and integrations that can be tailored to your specific needs. One of the things that set Pipedrive apart from other CRMs is its visual pipeline interface, which makes it easy to see where each deal is in the sales process.

Pros
  • Easy to use interface
  • Improves critical sales procedures
  • Process automation
  • Team management
  • Email campaigns and communications
  • Perfect API for extracting meaningful data
  • Organizes all the sales activities
  • Readily monitors each transaction and account
Cons
  • Maintaining email on the mobile app is challenging
  • Tracking ability of pending activities is poor
  • Few of the supported integrations are not up to the mark
Pipedrive Rating:
User satisfaction, usability, top features and other rating for Pipedrive
Ease of Use
0%
Features
0%
Value for Money
0%
Support
0%

CRM Software FAQs

Q1. What is CRM? CRM or Customer Relationship Management software is a system that helps businesses manage customer contact and lifecycle, sales pipeline and increase overall revenue.
Q2. Are CRM Software Free to Use? Many leading CRM software offers free version along with premium plans. You may start using free version of monday.com or HubSpot.
Q3. Do I Need Technical Knowledge to Use CRM? While you don't need in-depth tech knowledge, you will have to spend sometime to understand the features and options provided by a CRM software.
Q4. What Are Some of the Top CRM Software? There are many popular CRM software that you may try for your business such as Salesforce, HubSpot, monday.com etc.

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