8 Best CRM Software 2024

A comprehensive collection of top CRM software for HR teams that you may use for your business to manage workforce, all HR and recruitment processes.

CRM Software Overview

If you are looking for the best CRM solution to manage your workforce, we have listed some of the top CRM software that you may use to manage all HR-related activities.

The CRM options that we have listed offer team collaboration, candidate management, integration with popular recruitment platforms, employee onboarding and other related features makes the complete process easier for you and manage everything from a single dashboard.

Also, other features like workflow automation, and detailed reporting will make sure that you have everything at your fingertips.

Let’s have a look at the options.

Quick Summary of CRM Software

Close CRM

Manage your business, collaborate with your team, automate important processes to streamline your overall business.

Salesforce CRM

One of the biggest names among CRM software, Salesforce can help you generate more leads.


Gist is one of the most comprehensive communication and lead management patform for business that offers CRM, Email Marketing, Communication and a number of other features.


EngageBay is a comprehensive CRM solution that you can use to manage your sales and marketing processes and grow overall revenue.


The first action-focused CRM, OnePageCRM transforms a static database into a dynamic to-do list.

Zoho CRM

Grow your business with the comprehensive CRM solution offered by Zoho. You can automate your critical processes, take advantage of omnichannel content feature and more.


A complete CRM software that you can use to manage all your regular processes from a single dashboard


A comprehensive CRM solution to manage your sales pipeline and everything for your business from a single dashboard.

Top CRM Software In Detail


Close CRM

Free Version: No
Free Trial: Yes
Starting Price: $49/Month

Close CRM is an inside sales CRMs fit for startups and small and medium-sized enterprises. The platform is suitable for sales leaders and operations. The USP of Close CRM lies in its power, fast speed and simplicity.

User friendly interface
Omnichannel communication system
Collaborate with your team
Complete task management
Workflow automation
Pipeline management
Lead management
Detailed reporting
Integration with other apps
Comprehensive support
  • Automated email sequences 
  • Easy to import leads 
  • History of interaction with customers
  • Good integration with the email system
  • Smart views for custom filtering and lead sorting
  • Low-quality call audio 
  • Lacks customization option
Pricing Details
Close CRM comes with simple pricing options. You have 3 packages to select from. They offer 14-day free trial option to get started quickly. If you go for yearly billing option you get substantial discount.
This package will cost $59 in monthly billing.
This package will cost $329 in monthly billing.
This package will cost $749 in monthly billing.

Salesforce CRM

Free Version: Yes
Free Trial: Yes
Starting Price: $25 User/Month

Salesforce is one of the most popular CRM services with over 20% market share. You can use the platform to manage your business, collaborate with your team, and share files through their secure cloud service. You can automate your regular processes using the Salesforce tools to make free time for your team. Over 150,000 small and big companies are already using Salesforce services to manage their business.

Optimize your sales process
Team collaboration
Make the customer support process easier
Streamline your customer data
Real-time business insight
Share any file with your team on the cloud securely
Optimize your cross-sell and up-sell process
Comprehensive campaign management
Effective email templates
Proper roles and permissions
Integration with third-party apps
  • Automate important processes
  • Manage your sales pipeline easily
  • Manage it from any device
  • Better engagement with customers
  • Handy marketing solutions
  • Not the most cost-effective solution
  • Learning curve for newbies
Pricing Details
Salesforce offers multiple pricing plans to choose from. You can start with their free trail to understand more about the product before you go for the paid plans.
$24 User/Month
Start fast with sales, service, and email outreach
$80 User/Month
The CRM for sales.
$165 User/Month
The CRM for sales with analytics and API.
$330 User/Month
The CRM for sales with automation, AI.
$500 User/Month
The best of Salesforce for sales.
Free Version: Yes
Free Trial: Yes
Starting Price: $19/Month

Gist is an all-in-one type of marketing and communication software that you can use to manage your leads and communicate with them effectively. It comes with a comprehensive CRM solution that is linked to all other tools such as the marketing tool so that you can personalize the overall conversation through various channels based on the information in the database. From automated workflows to chatbot builders, you have everything under one roof.

Multiple tools under one roof
Gist Chat Window
Outbound Messages
Forms and Popup builder
Events Tracker
Chatbot builder
Email marketing & templates
Drip email campaigns
Automated workflow
Comprehensive CRM solution
  • Live Chat & communication system
  • Knowledge Marketing
  • Email Marketing features
  • Autoresponders and broadcast emails
  • Comprehensive CRM features
  • Lead management & conversion
  • Learning Curve
  • Lack of webhooks depending on plans
  • Lacks documentation
Pricing Details

Gist offers different packages based on the tools and software you need. They have divided the packages into Support, Marketing, and All-in-one solution.

No data was found
Free Version: Yes
Free Trial: Yes
Starting Price: $12.74

EngageBay is a CRM that offers you a single solution for all your marketing, sales and support needs. If you are looking for a HubSpot alternative for small and medium businesses, you should try EngageBay.

Task and project collaboration 
Workflow automations
Contact management
Deal management
Email broadcast
Email sequences
Email template builder
Form builder
Help desk management
Live chat option
Push notifications
Team maagement
SMS marketing
  • Task and project collaboration 
  • Quick and easy to use
  • Supports email automation 
  • Rich functionality 
  • Supports integration with many CMS
  • Limited landing page templates
  • Lacks customer management timelines
Pricing Details

Engagebay offers multiple pricing plans to choose from. You have options to go for an All-in-one solution or you may go for the Marketing, CRM & Sales solution or Service solution. The price will depend on the option you select.

Here's the pricing for the All-in-one solution by Engagebay.

Per Month
Per Month
Per Month
Per Month


Free Version: No
Free Trial: Yes
Starting Price: $9.95/Month

OnePageCRM is the only action-focused Customer Relationship Management (CRM) system in the world. Used by small businesses in almost 80 countries, this simple CRM lets you take full control of your sales process. OnePageCRM has all important CRM features: contact management, sales automation, deal management, multiple sales pipelines, and more.

Unique to-do list functionality (Action Stream)
Proactive contact management
Sales and workflow automation
Pipeline and deal management
Email management
CRM reporting
Team collaboration
Mobile CRM apps
Free lead generation apps
Third-party integrations
  • Very simple to use (no training required)
  • Affordable pricing (incl. 21-day free trial)
  • Action Stream and other unique features
  • Email management (mass email communication, email templates, email opens tracking)
  • Multiple automation features
  • No free version
  • Not suitable for large enterprises 
Pricing Details
No data was found

Zoho CRM

Free Version: Yes
Free Trial: Yes
Starting Price: $14/Month

Zoho CRM is one of the leading solutions when it comes to CRM software. It offers a completely free plan to get started and you can add 3 users to the free plan. The software offers a number of tools and features to improve customer relationships & your overall revenue. It comes with a number of custom automation to make your team more productive.

Lead Management
Deal Management
Contact Management
Workflow Automation
Sales Process Builder
Processing Rules
Omnichannel contact
Detailed analytics
Performance Management
Layout customization
  • Filters hot leads and cold leads for better lead conversion
  • Real-time data and insights for analysis
  • Process automation
  • Automated chatbot
  • Supports plenty of plugins to make the platform more powerful
  • Easy-to-use user-interface
  • Efficient contact and task management
  • The dashboard works slow
  • Mobile version of Zoho CRM does not support all the features
  • Customization features are limited
Pricing Details
No data was found


Free Version: Yes
Free Trial: Yes
Starting Price: $49/Month

Bitrix24 is a complete CRM solution for businesses to manage all the core processes and optimize them for better conversion. You can automate a number of important processes such as the marketing process, and customer service process to make sure that your team is highly productive.

Unlimited users
Cales process automation
Marketing automation
Communication tool
File Sharing
Audio & Video Conferencing
Team collaboration
App integration
Lead generation
Contact management
Private chat system
Email management
Migration from other CRM
  • Bitrix24 offers a completely free plan with most of the features.
  • Bitrix24 offers a mobile app.
  • Number of third-party integrations.
  • Comprehensive workflow management.
  • Features like instant messaging & collaboration.
  • The interface is a bit old and confusing. 
  • The free version gives a “Bitrix24” reference at the bottom of email. 
  • CRM lacks an accounting feature.
Pricing Details
Here are the pricing plans of Bitrix24.
5 users
50 users
100 users
250 users


Free Version: No
Free Trial: Yes
Starting Price: $9.90/Month

Pipedrive is a leading CRM solution that can help you to manage your sales process and grow your revenue. It offers a wide range of features and integrations that can be tailored to your specific needs. One of the things that set Pipedrive apart from other CRMs is its visual pipeline interface, which makes it easy to see where each deal is in the sales process.

Complete recruitment CRM solution
Manage your candidates
Streamline applicant tracking
Detailed reports and analytics
Built-in email & communication
Collaborate with your team
Deeper customizations
Over 300 app integration
24/7 Support
  • Easy to use interface
  • Improves critical sales procedures
  • Process automation
  • Team management
  • Email campaigns and communications
  • Perfect API for extracting meaningful data
  • Organizes all the sales activities
  • Readily monitors each transaction and account
  • Maintaining email on the mobile app is challenging
  • Tracking ability of pending activities is poor
  • Few of the supported integrations are not up to the mark
Pricing Details

When it comes to pricing of Pipedrive, you have 4 different plans to choose from. If you go for monthly billing, the price starts at $11.90 per month. If you go for annual billing, you will get a 17% discount on any plan.

You can also try the CRM software for 14 days without any credit card detail.

Pipedrive LogoPipedrive LogoPipedrive LogoPipedrive Logo
Lead, deal, calendar and pipeline managementEverything in Essential Plan +Everything in Advanced Plan +Everything in Professional Plan +
Simple data import and easy customization
Full email sync with templates and scheduling
One-click calling and call tracking
Unlimited user permission and visibility settings
4/7 support and 275+ integrationsGroup emailing plus open and click trackingCreate, manage and eSign documents and contractsAdditional and heightened security preferences
Workflow builder with triggered automationsRevenue projections, forecasts and enhanced custom reportingImplementation program and phone support
No feature usage limits
No data was found

CRM Software FAQs

CRM or Customer Relationship Management software is a system that helps businesses manage customer contact and lifecycle, sales pipeline and increase overall revenue.
Many leading CRM software offers free version along with premium plans. You may start using free version of monday.com or HubSpot.
While you don't need in-depth tech knowledge, you will have to spend sometime to understand the features and options provided by a CRM software.
There are many popular CRM software that you may try for your business such as Salesforce, HubSpot, monday.com etc.

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